Hello my name is Courtney and I am the Innovations and Impact Manager at Inclusion North.
My Experience
I have worked in Advocacy promoting independence, empowerment, social justice and equality.
I have supported people through the Criminal Justice System using restorative justice and mediation practices.
My husband is autistic.
Family carer for a person detained under the Mental Health Act.
My Skills and Knowledge
I am strong listener.
I am an effective communicator and have confidence in using different communication methods.
I am knowledge about different disabilities and health inequalities.
I am knowledgeable about legislation, safeguarding and human rights.
What is important to me
People having a voice
For everyone to live the best life possible
Honesty and self-reflection.
I embrace changes as opportunities for growth.
What people say about me
I am passionate about helping people.
I am enthusiastic
I will respectfully challenge and hold people accountable
I am friendly and approachable.
I Enjoy
Going on adventures with my family and friends
Listening to audiobooks
Creating poetry about life experiences
Cooking and creating my own recipes.
Learning new things.
In the downloads at the side of the screen you can see my one page profile and job description.
Courtney Cooper – Innovation and Impact Manager
Courtney leads on innovation, impact, and delivery at Inclusion North. She plays a central role in ensuring the organisation delivers meaningful value for members, partners, and providers, supporting shared outcomes across the system, while achieving clear, measurable impact for people with a learning disability, autistic people, and family carers.
Courtney leads the delivery team, supporting the development and delivery of high quality, evidence based programmes rooted in lived experience. She manages complex regional work, including learning disability strategy development, Mental Health Act related programmes, and system improvement projects, working collaboratively with partners and providers, and helping to position Inclusion North as a credible, trustworthy, and skilled partner in system delivery.
A key part of Courtney’s role is strengthening Inclusion North’s membership offer. She works to make the offer clearer, more consistent, and more visibly impactful, building strong relationships with members and supporting collective system change.
Courtney is also responsible for strengthening Inclusion North’s approach to measuring, evidencing, and communicating impact. This includes capturing learning from delivery, demonstrating outcomes, and supporting the organisation to grow its influence across regional and national systems.
Courtney brings wide professional experience from advocacy, with strong knowledge of the Mental Health Act and how it is applied and experienced within systems. She has worked to promote independence, empowerment, social justice, and equality, and has supported people through the criminal justice system using restorative justice and mediation approaches. Alongside her professional experience, Courtney brings lived experience as the partner of an autistic person and as a family carer for someone detained under the Mental Health Act, giving her deep insight into the realities faced by individuals and families navigating complex systems.
Courtney is known for her integrity, reflective practice, and willingness to respectfully challenge systems in order to improve outcomes and uphold people’s rights.
In the downloads at the side of the screen you can see my one page profile and job description.
